Forwarding Services (Shop & Ship)
At Yorozuya, we are committed to providing you with flexible and convenient shipping options to suit your needs. That’s why we offer the option to use shipping forwarding services if you prefer managing your international deliveries independently. This service is perfect for customers who have already registered with a forwarding provider, giving them more control over their shipments. You can simply provide your Japanese forwarding address during checkout, and we will ship your order there.
Shop & Ship: The Most Popular Forwarding Service One of the most widely used services by our customers is Shop & Ship (S&S). This international forwarding service provides you with a local Japanese shipping address, enabling you to shop from any store in Japan—even if that store doesn’t offer international shipping. Once your order arrives at your Japanese address, Shop & Ship forwards it to your final destination anywhere in the world. It’s a practical, affordable, and efficient solution for those who want access to products that are difficult to ship internationally.
Shop & Ship covers over 80 countries, including key regions like the Middle East (Saudi Arabia, UAE, Kuwait, Qatar), North America, Europe, Asia, and more. This service is a great way to shop for Japanese goods and have them delivered to your home, hassle-free.
Frequently Asked Questions (FAQs)
Do I need to register for Shop & Ship or any forwarding service?
Yes, to use a forwarding service like Shop & Ship, you need to sign up and create an account with them directly. There is a one-time registration fee, which is approximately $45 USD for Shop & Ship. This fee gives you access to your own forwarding address in Japan and other countries. After registration, you can begin using the service to forward your packages internationally.
Which countries are covered by Shop & Ship?
Shop & Ship operates in over 80 countries, including regions such as:
- Middle East: Saudi Arabia, UAE, Kuwait, Qatar
- North America: USA, Canada
- Europe: UK, Germany, France, Italy, Spain
- Asia: India, Singapore, Hong Kong, Japan
- And many others.
- The cost of forwarding your package depends on several factors such as the weight, size, and destination of the shipment. Shop & Ship provides affordable international shipping rates, but exact costs are determined after your package is received at the forwarding address in Japan.
- Please note that the shipping cost from Yorozuya to your Japanese forwarding address will be calculated during checkout on our website. For this leg of the shipping, costs typically range from $6 to $17 USD, depending on the size and weight of your order.
- Once your package arrives at your Japanese forwarding address, Shop & Ship will calculate the international shipping fees to your home. Yorozuya does not have control over this part of the process, so please check with your forwarding service for the final cost.
How long does it take to deliver using a forwarding service?
- Order Processing Time: We take up to 7 business days to carefully process and package your order, ensuring that each item is handled with care and arrives in perfect condition.
- Delivery to Forwarding Address: Once shipped, it typically takes 2-3 business days for your package to reach the forwarding address in Japan.
- Forwarding Service Delivery: The total time it takes for you to receive your package after it reaches your forwarding address depends on the service you use. Typically, forwarding services like Shop & Ship take 5-10 business days for international deliveries.
Please check with your forwarding provider for more specific delivery timelines.
Where do you ship from?
All orders are shipped from our warehouse in Osaka, Japan. Every product we offer is sourced directly from Japan, ensuring authenticity and high quality. We ship to Japanese forwarding addresses, giving you access to a wide range of exclusive Japanese products.
Can I use a forwarding service to ship my package to my country?
Absolutely! When placing an order, simply provide the Japanese forwarding address that you have registered with your forwarding service at checkout. Once your package arrives at that address, the forwarding service will handle the international shipping to your home.
Will the package be delivered to my home through the forwarding service?
Yes, after your package reaches your forwarding service’s warehouse in Japan, they will manage the international shipping. Depending on the service plan you’ve chosen, the package will be delivered directly to the home address you’ve registered with your forwarding service.
Will there be any additional fees after placing my order?
Yorozuya will not charge any additional fees beyond what you see at checkout for shipping to your Japanese forwarding address. However, your forwarding service may have its own shipping fees, as well as potential customs duties or taxes depending on your country’s regulations. These additional fees are beyond our control, and we recommend contacting your forwarding provider for more details.
How is the shipping cost to a forwarding address calculated?
The shipping cost from Yorozuya to your Japanese forwarding address is calculated based on the weight, box size, and shipping option selected. The cost for this leg of the shipment typically ranges from $6 to $17 USD, depending on the size and weight of your order. This amount will be clearly displayed during checkout.
Once your package arrives at your Japanese forwarding address, your forwarding service will then calculate the international shipping fees for the second leg of the journey based on the same factors (weight, size, and destination).
Can I track my package once it’s shipped to the forwarding address?
Yes! We will provide a tracking number for the shipment to your Japanese forwarding address. Once the forwarding service receives your package, they will issue a new tracking number for the international leg of the shipment. You will be able to track your package from Japan to your home using that number.
What happens if my package is delayed or undeliverable?
To avoid delays, please ensure that your forwarding address is accurate and up to date. If your package is delayed within Japan, we will work with the local courier to resolve the issue. However, once the package is handed over to your forwarding service, any delays or issues with international shipping must be addressed directly with your forwarding provider.