Shopping Guide

  

At Yorozuya, we aim to make your shopping experience simple and efficient. Here’s a quick guide to help you get started:

Membership Registration:

Create an account in just a few steps to enjoy faster checkouts, track orders, and receive exclusive updates.

  1. Click "Sign Up" at the top of our homepage.
  2. Fill in your name, email, and password.
  3. Confirm your email via the link we send you.
  4. Log in and start shopping!

How to Order: 

  1. Browse Products: Use the search bar or explore categories.
  2. Add to Cart: Select your items and click "Add to Cart."
  3. Checkout: Review your cart and click "Checkout."
  4. Shipping Info: Enter your address and choose a shipping method.
  5. Payment: Choose from PayPal, credit card, or other options.
  6. Place Order: Review details and confirm your purchase.

Our Process:

You Order – We Collect – We Ship – You Receive 

 

At Yorozuya Store, we're committed to making your shopping experience smooth and enjoyable. Thank you for choosing us for your Japanese shopping needs!

  • You Order: Select items and complete your purchase.
  • We Collect: We source the products after you order.
  • We Ship: Once collected, we package and ship your order.
  • You Receive: Track your package and enjoy your products.

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    On-Demand Sourcing Service:

    At Yorozuya, we operate an on-demand procurement system. This means we purchase products only after you place an order. It is a flexible and innovative way to shop for your favorite Japanese products. Instead of holding stock, we source products after you place your order. This lets us offer you a wide range of cultural goods, snacks, cosmetics, and more without needing to pre-stock everything.

    Our service ensures access to hard-to-find Japanese items, making your shopping experience easier. Just click, and we handle the rest!

    For more details, visit our On-Demand Sourcing Service Page.

    Shipping Methods:

    We offer reliable shipping services to ensure your products reach you safely and efficiently:

    • DHL Express: Provides fast, reliable, and secure shipping to destinations worldwide.
    • FedEx: Available for select countries, offering expedited delivery for quicker arrival times.
    • Forwarding Service & (Shop & Ship): Convenient option for customers using third-party forwarding companies to handle their shipments.

    For more detailed information on shipping times and fees, please refer to our Shipping Guide Page.

    4. Payment Methods

    We offer multiple secure and convenient payment options to make your checkout experience smooth:

    • PayPal: A trusted global payment method.
    • Credit Card: We accept Visa, MasterCard, American Express, and JCB.
    • Bank Transfer (Saudi Arabia): For Saudi Bank account holders. For bank transfer guide and policies visit our Bank Deposit Guide Page.
    • Apple Pay & Google Pay: Fast digital wallet options for quick payments.

    For full details, visit our Payment Methods Page.

      Delivery Date and Time Specification:

    After you’ve placed your order, we will take about approximately 5 to 7 days to carefully process and package your items. Each product is handled with the utmost care to ensure it arrives in perfect condition.

    As for delivery date specification, unfortunately, we do not accept requests for specific delivery dates or times. Shipping schedules depend on the carrier once your order has been dispatched.

    Exchange and Return Policy:

    We prioritize the quality of our products, but in the rare event something goes wrong, here’s our policy:

    • We do not accept returns or exchanges due to customer convenience.
    • If you receive a defective or incorrect product, we will issue a refund. Please note that we do not offer product exchanges.
    • For issues, please contact us within 7 days of receiving your order.

    For more information, please visit our Return & Refund Policy Page.

    For any further assistance, feel free to contact us at info@yorozuyastore.com.