DHL

DHL International Delivery

At Yorozuya, we are committed to delivering your orders quickly and securely, while also contributing to a more sustainable future. That’s why we partner with DHL, a global leader in logistics, to offer DHL Express Delivery. This service provides fast and reliable shipping within just 3 business days at a reasonable cost, especially tailored for our customers in the Middle East.

 

Processing & Delivery Timeline:

  • Order Processing Time: We take up to 7 business days to carefully process and package your order. Each item is handled with care to ensure it arrives in perfect condition.
  • Delivery Time: Once shipped, DHL Express delivers your order within 3 business days, one of the fastest delivery services worldwide. In total, your order can arrive in less than 10 business days.

Shipping Costs:

  • Starting Cost: Shipping via DHL begins at USD 19 for small packages (minimum weight of 0.5 kg).
  • The final shipping cost is calculated based on the total weight, size, and destination of your order, and will be displayed at checkout.

GoGreen Plus: Contributing to a Greener Future

    

In addition to fast delivery, we’re proud to support sustainability through DHL’s GoGreen Plus initiative. By choosing DHL, you help reduce carbon emissions, minimize air and water pollution, and promote ecological balance.


When you opt for DHL shipping, you’re not only getting your order quickly but also contributing to eco-friendly freight solutions that reduce environmental impact and support a greener future.

 

Frequently Asked Questions (FAQs)

  1. How long does DHL delivery take?
    We process your order within 5-7 business days, and once shipped, DHL delivers within 3 business days. You can expect your order to arrive within 10 business days. Please note that business days do not include weekends or public holidays in Japan or your country.

  2. Where do you ship from?
    We ship all orders from our warehouse in Osaka, Japan, ensuring authenticity and quality in every product.

  3. Do you ship worldwide?
    Yes, we ship to customers worldwide, delivering authentic Japanese products directly to your doorstep.

  4. Do you ship by DHL to my country?
    Yes, DHL ships worldwide. However, we have a special partnership with DHL to offer cost-efficient shipping for customers in the Middle East and North Africa region, making it a suitable option for these areas.

  5. Will the package be delivered to my home?
    Yes, your package will be delivered directly to the address you provide at checkout.

  6. Will there be any additional fees after placing my order?
    We do not charge any extra fees beyond what you see at checkout. However, customs duties or taxes may be applied by your local authorities. These fees are beyond our control and are the customer’s responsibility. We recommend checking your country’s import regulations for more information.

  7. How is the shipping cost calculated?
    Shipping starts at USD 19 with DHL and varies based on the weight, box size, service option, and destination of your order. The final cost will be displayed during checkout once you’ve entered your shipping details.

  8. Can I track my package?
    Yes, every shipment comes with a tracking number, which you will receive via email once your order has been dispatched. You can use this number to track your package in real time.

  9. What happens if my package is delayed or undeliverable?
    To ensure smooth delivery, please make sure your shipping details are accurate and that someone is available to receive the package. If DHL is unable to deliver due to incorrect information or unavailability, the package may be returned or held. We cannot be held responsible for such incidents.
    If your package is delayed due to DHL, please contact our support team. We will work with DHL to resolve the issue as quickly as possible.