FedEx Service

At Yorozuya Store, we understand the importance of delivering your orders quickly and securely, no matter where you are in the world. That’s why we offer FedEx International Delivery, a trusted service ensuring the timely and safe arrival of your products.

• Order Processing Time: We take up to 7 business days to carefully process and package your order. Every item is handled with care to ensure it arrives in perfect condition.
• Delivery Time: Once shipped, FedEx typically delivers within 5-7 business days. In total, you can expect your order to arrive within 12-14 business days. However, depending on processing speed and FedEx’s service to your location, your package may arrive as quickly as 5 business days after shipping.

• Starting Cost: Shipping via FedEx starts at $17 USD for small packages (minimum weight of 0.5 kg).
• The final shipping cost is calculated based on the total weight, size, and destination of your order, and will be displayed at checkout.

1. How long does FedEx delivery take?
   The average processing time takes between 5 to 7 business days for purchasing, preparing, and packaging your order. Shipping takes an additional 5-7 business days. In total, your order will typically arrive within 12-14 business days. Please note that business days do not include weekends or holidays, either in Japan or your country.
   
   
   
2. Where do you ship from?
   We ship all orders from our warehouse in Osaka, Japan. Every product is sourced directly from Japan, ensuring authenticity and quality.
   
   
   
3. Do you ship worldwide?
   Yes, we ship to customers worldwide, delivering authentic Japanese products to your doorstep wherever you are.
   
   
   
4. Does the package get delivered to my home?
   Yes, your package will be delivered directly to the address you provide at checkout.
   
   
   
5. Will there be any additional fees after placing my order?
   We do not charge any extra fees beyond what you see at checkout. However, customs duties or taxes may be applied by your local authorities. These fees are beyond our control and are the customer’s responsibility. We recommend checking your country’s import regulations for more information.
   
   
   
6. How is the shipping cost calculated?
   Shipping starts at $17 USD and varies based on the weight, box size, service option, and destination of your order. The final cost will be displayed during checkout once your shipping details are entered on our website.
   
   
   
7. Can I track my package?
   Yes, every shipment comes with a tracking number, which you will receive via email once your order has been dispatched. You can use this number to track your package in real time.
   
   
   
8. What happens if my package is delayed or undeliverable?
   To ensure a smooth delivery, please make sure your shipping details are accurate and that someone is available to receive the package when it arrives. If FedEx is unable to deliver your package due to incorrect information or unavailability, it may be disposed of and not returned to us. We cannot be held responsible for such incidents.
   However, if your package is delayed due to FedEx’s service, please contact our support team. We will work to track your shipment and resolve any issues as quickly as possible.