Shopping Guide (Order-on-Demand)

Welcome to Yorozuya Store's innovative Order-on-Demand service! We're thrilled to offer you a unique and flexible way to shop for a wide range of products, even those not currently in stock. With this service, we aim to provide you with an extensive product selection, ensuring you find what you're looking for.

 

How Does Our Order-on-Demand Service Work?

1. Browse Our Extensive Product Selection: Begin your shopping journey by exploring our website and choosing the products you desire. From electronics to fashion, we offer a wide variety of items to meet your needs.
2. Select Your Desired Products: Once you've found the products you want to purchase, simply add them to your cart.
3. Proceed to Checkout: At checkout, you'll notice that some items may be marked as "Order-on-Demand." This indicates that the product is not currently in stock but can still be ordered.
4. Place Your Order: Go ahead and place your order, even for products marked as "Order-on-Demand." We're here to fulfill your request!
5. Order Confirmation: After your order is confirmed and payment is received, our team gets to work. We source the products you've ordered from our trusted suppliers and vendors.
6. Physical Purchase: Once your order is placed online, we physically visit the store or supplier to buy the products you've selected.
7. Quality Assurance: Before dispatching your order, we conduct a thorough quality check to ensure your items meet our high standards.
8. Packaging & Shipping: Once the order is ready, we carefully pack your items to protect them during transit. We offer various shipping methods to suit your needs, including express and standard options.
9. Tracking & Updates: We provide you with a tracking number so you can monitor the progress of your order. Regular updates will keep you informed.
10. Delivery to Your Doorstep: Finally, your order arrives at your doorstep, ready for you to enjoy.

Why Choose Our Order-on-Demand Service?

1. Extensive Selection: We strive to offer a broad range of products, even if they're not currently in stock, giving you access to an extensive range.
2. Convenience: No need to wait for products to be restocked. Order what you want when you want it.
3. Quality Assurance: We maintain strict quality control measures to ensure your satisfaction with every purchase.
4. Customized Shipping: Choose from various shipping options to fit your budget and delivery speed preferences.

Important Notes:

Some products may take longer to deliver as we source them after you place your order. The estimated delivery times are provided during checkout.

We are unable to guarantee product availability from our suppliers. If any issues arise, our customer support team will promptly assist you.

Note: Since we purchase products after your order is placed, there is a potential that the product may have sold out already from its provider. We will make every effort to source your desired product, but in rare cases, an item may become unavailable. Our customer support team will notify you in such situations and work with you to find a suitable solution.

With our Order-on-Demand service, your shopping experience is more personalized and tailored to your preferences. We aim to make your journey with us as smooth and enjoyable as possible. If you have any questions or need further assistance, please don't hesitate to reach out to our dedicated customer support team.

How Our Service Works:

Product Selection: Start by browsing our website and choosing the products you desire. Please note that this service is exclusively available for the products featured on our website. We do not accept private or special orders.

Pricing Structure: All prices are final, and they include our service fees and payment provider fees. However, they do not encompass shipping costs. Shipping costs are calculated based on the service you select and the total weight of your order. For detailed information about shipping options and policies, please refer to our Shipping Guide page.

Placing Your Order: When you find a product you'd like to order through our Order-on-Demand service, proceed to place your order. The next phase of the process begins once your order is confirmed.

Processing Your Order: It's important to note that we purchase your requested products from physical stores, and this process may take up to 9 days. The estimated delivery time is calculated from the moment we start processing your order, not from the time you place the order. Variations in delivery times can occur due to factors such as the shipping option you choose, weather conditions, and more.

Communication: You'll receive updates about your order. We will notify you when your order is processed and prepared for shipping. You can conveniently track these updates from your personal account page on our website.

Availability of the Service: This service is available for all products listed on our website. We don't offer private or special orders, but we do welcome product suggestions for consideration.

Return and Refund Policy: We do not offer product returns. However, refunds may be applicable under specific conditions. Please refer to our Return and Refund Policy for more details.

We believe in transparency, and your satisfaction is our top priority. If you have any further questions or require assistance, don't hesitate to reach out to our dedicated customer support team. Shop with confidence at Yorozuya Store.

We hope this revised explanation is clear and comprehensive, offering your customers a full understanding of your Order-on-Demand service.

At Yorozuya Store, we're here to provide you with a unique and convenient way to shop for the products you love. Thank you for choosing us for your shopping needs!