Shopping Guide

Everything you need to know about shopping with Yorozuya Store — from creating your account to receiving your order.

Membership Registration

Create your free account to start shopping

1

Sign Up

Click 'Sign Up' and enter your name, email address, and create a password.

2

Fill Your Info

Complete your profile with your shipping address and contact details.

3

Confirm Email

Check your inbox for a confirmation email and verify your account.

4

Log In

Once confirmed, log in and start shopping for authentic Japanese products.

How to Order

Follow these simple steps to place your order

1

Browse Products

Explore our curated collection of authentic Japanese products across multiple categories.

2

Add to Cart

Select your items, choose variants (size, color), and add them to your shopping cart.

3

Proceed to Checkout

Review your cart, apply any discount codes, and proceed to checkout.

4

Choose Shipping

Select your preferred shipping method — FedEx, EMS Japan Post, Japan Post Small Packet, or Forwarding Service.

5

Complete Payment

Pay securely via PayPal, Credit Card, Apple Pay, Google Pay, or Bank Deposit.

6

Place Your Order

Confirm your order and receive an email confirmation with your order details.

Our Process

How we get authentic Japanese products to your doorstep

You Order

We Collect

We Ship

You Receive

On-Demand Sourcing

Can't find what you're looking for? Our On-Demand Sourcing service lets you request any specific Japanese product. We'll source it directly from Japan and ship it to you. Just tell us what you need, and we'll handle the rest.

Learn More About On-Demand Sourcing  →

Shipping Methods

  • FedEx International — 5–7 business days
  • EMS Japan Post — 5–10 business days
  • Japan Post Small Packet — 14–21 business days
  • Forwarding Service — Ship to your preferred carrier in Japan
Shipping Guide → Forwarding Service →

Payment Methods

  • PayPal — Secure online payments
  • Credit Card — Visa, Mastercard, Amex, JCB
  • Bank Deposit — Saudi Arabia (Riyad Bank)
  • Apple Pay & Google Pay — Mobile wallets
Payment Methods Guide →

Delivery Timeline

Orders are typically processed within 5–7 business days. During this time, we carefully source, inspect, and package your items. Once shipped, delivery times depend on your chosen shipping method.

You'll receive a tracking number via email once your order is shipped.

Exchange & Return Policy

Due to the nature of our products being sourced and shipped internationally from Japan, we do not accept returns or exchanges. All sales are final.

However, if you receive a defective or damaged item, please contact us within 7 days of receiving your order. We will assess the issue and provide a refund or replacement for qualifying items.

Please include clear photos of the damaged product and packaging when contacting our support team.

Contact Support  →

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